Fishville (“we,” “us,” or “our”) provides premium kosher herring, seafood products, and gourmet platters. These Terms & Conditions govern your use of our website, your purchases, and any communications with us. By shopping with Fishville, you agree to these Terms.
Terms and Conditions
Welcome to Fishville. By accessing or using our website, placing an order, or subscribing to SMS updates, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
2. Product Information & Availability
We strive to provide accurate descriptions, photos, and pricing across our website and marketing channels.
Please note:
- Products are handcrafted and may vary slightly in size, weight, color, or presentation.
- All products are subject to availability.
- Prices may change at any time.
3. Orders & Payment
- All online orders must be paid in full at checkout.
- We accept major credit cards and any additional payment methods listed on our site.
- Orders are considered final once submitted.
4. Shipping & Delivery
- We ship nationwide within the United States.
- Orders placed by Wednesday typically arrive before the weekend, but this is not guaranteed.
- Shipping rates and delivery times vary by courier and destination.
- Fishville is not responsible for delays caused by carriers, weather conditions, holidays, or incorrect address details provided by the buyer.
5. Returns, Refunds & Customer Satisfaction
Because our items are perishable food products:
- All sales are final.
- If an order arrives damaged, incorrect, or missing items, you must contact us within 24 hours of delivery and include photos of the issue.
- We may offer a replacement or store credit at our discretion.
6. Allergens & Food Safety
- Many of our items contain fish, eggs, sesame, and other potential allergens.
- It is your responsibility to review ingredient lists before purchasing.
- Fishville is not responsible for allergic reactions or misuse of products.
6. SMS Messaging Terms
By opting in to receive SMS messages from Fishville:
- You consent to receive automated marketing, updates, order notifications, and promotional messages.
- Message frequency varies.
- Message & data rates may apply.
- You may exit at any time by replying STOP.
- For help, reply HELP.
Your consent is not required to make a purchase.
7. Privacy & Data Use
- Your information is processed and protected according to our Privacy Policy.
- We do not sell, rent, or trade your personal data.
- Information is used for order processing, customer service, and communication you opt into.
9. Intellectual Property & Restrictions
You agree not to:
- Misuse, disrupt, or attempt to breach the security of our website
- Copy or reproduce our content, logos, branding, product images, or packaging without written permission
All digital and physical assets are the exclusive property of Fishville.
10. Updates & Contact Information
We may update these Terms at any time. Continued use of our site constitutes acceptance of any changes.
For questions regarding these Terms, your order, or our SMS program, contact us:
📩 Email: admin@fishvillenj.com
📞 Phone:+1 848 360 3474
Last updated: November 1, 2025